Contact us

We’re here to help with your questions about products, orders, delivery, returns, payments, and anything else related to JD Hardware.

Whether you need help choosing a fob hardware accessory or need an update about an existing order, please get in touch with our support team.

Get in Touch

Business Name: JD Hardware
Legal Business Name: JD Hardware Co.
Address: 280A Norwood Rd, Norwood, London SE27 9AJ, United Kingdom
Phone: 020 7606 3333
Email: info@jdhardware.shop
Live Chat: Available 24/7

Providing clear business contact details is an important part of online selling in the UK. GOV.UK

Email Support

For questions about your order, products, delivery, returns, refunds, or payments, email us at:

info@jdhardware.shop

When contacting us about an existing order, please include your order number where possible so we can assist you more efficiently.

Phone Support

020 7606 3333

You can contact us by phone if you need assistance with your order or have a question about our products and services.

Live Chat

Our live chat support is available 24/7 for general questions and assistance.

Common Reasons to Contact Us

You can contact JD Hardware about:

Product information
Fob hardware and accessories
Order questions
Order status
Delivery information
Damaged or incorrect items
Returns
Refunds
Payment questions
General website enquiries

Returns & Refunds

If you need to return an item or request a refund, please contact us before sending your return. Our team can provide the appropriate instructions and help you with the process.

For more information, please see our:

Return Policy
Refund Policy
Shipping Policy